Mobility Services

ASH Accessibility Concierge

Leading up to the meeting and while on site in New Orleans, ASH staff will check in periodically with meeting attendees on their meeting experience. In addition, if attendees need assistance during the meeting, they can contact accessibility@hematology.org.

Accessible ASH Shuttle Vehicles

ASH has partnered with Kushner & Associates for wheelchair-accessible shuttles from hotels to the convention center on the shuttle route. There will be no additional fee passed along to the participants for this service. Please make advance arrangements by phone by contacting Erika Hinzman at 310-274-8819, ext. 1005, or by email at e.hinzman@kushnershuttles.com. If advance arrangements have not been made, participants can call or text the ASH Shuttle Hotline at 818-573-8346 from 10:00 a.m. on Thursday, December 10, through 2:30 p.m. on Tuesday, December 15.

Accessible Seating in Session Rooms

A select section of chairs in the front of each session room will be marked with chair covers to designate specific seating for those who require this option.

Information on mobility services will be available at all ASH-related information desks.

Accessible Transportation From the Airport to Your Hotel

New Orleans International Airport offers accessible services, including wheelchair assistance, accessible restrooms, and designated parking areas. Information booths are available throughout the airport or they can be contacted at 504-303-7500

ADA Registration Counters

For attendees who decide to print their badge when they arrive in New Orleans, there will be accessible registration counters at the airport and at the convention center.

Hotel Rooms Near the Convention Center

ASH will hold a small number of hotel rooms close to the convention center to ensure that attendees with mobility concerns have the simplest path to/from the convention center and adjacent hotels for sessions and special events. Please request this option online to indicate this need when completing registration and housing arrangements.

Scooter Rental

Sessions and networking events will occur at the convention center and adjacent hotels. For those with mobility concerns, ASH recommends contacting Scootaround Mobility Services for scooter rental. These scooters may be used in between buildings and to travel to and from a nearby hotel. The scooters may be charged in the hallway or guest room overnight. Scooters may be driven into session rooms and parked in open spaces near the front or back of the session room. Please reserve at least two weeks in advance by calling 888-441-7575. Scooter rentals through Scootaround cannot be made on site in New Orleans; advance reservations are required. ASH staff are available upon request to provide a hands-on orientation to elevator locations and using the scooters in crowded hallways.

The Ernest N. Morial Convention Center has wheelchair ramps, automatic doors, passenger elevators, and accessible restrooms throughout the center. Pickup and drop-off locations for scooters may be arranged directly with Scootaround.